Hybridge Registration Cancellation Policy

:: Training course registrations can only be confirmed when the registration form has been completed and tuition is received in full (prior to the course date).

:: In order to cancel or reschedule training that has been confirmed, contact the Hybridge office by calling (585) 319-5400 extension 226.

:: Cancellation requests need to be submitted no later than 30 days prior to the program date to receive a full tuition refund.

:: Cancellations made prior to 30 days of the program start date are transferable to an alternate program date, provided attendance is within 6 months of the original program date.

:: Cancellations made within 30 days of the program start date are transferable to an alternate program date within 6 months of the original program date and will be subject to an additional transfer fee of $500 due to catering and administrative fees required by venues 30 days in advance of the program start date.
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:: Refunds are subject to review for approval and when offered at tuition less any administrative fees incurred up to the point of cancellation.

Cancellation by Hybridge

‍:: While uncommon, Hybridge reserves the right to cancel a training program in advance of the scheduled program date. Notice will be provided with the option to reschedule for a future program date or to receive a full refund of tuition fees.

‍:: If Hybridge has to cancel a training program due to unforeseeable circumstances the registrant will be entitled to a full refund or the option to transfer their registration to an alternate date.

:: Hybridge is not responsible for travel expenses or penalties incurred by program registrants in the event that a program is canceled or revised.